TRAINING PROGRAM REFUND POLICY
*Retreats Refund Policy below
1. No Refunds Policy
All purchases of custom fitness training plans from Dynasty Training are final. We do not offer refunds once a plan has been purchased.
2. Program Duration
Your training program commences on the first date indicated in your training calendar. For example, if you purchase a 3-month plan, the program will span exactly 3 months from the start date, irrespective of your participation or adherence to the workouts. It is your responsibility to engage with and complete the program within the specified timeframe.
3. No Pauses or Freezes
Once your program begins, there will be no pauses or freezes allowed unless solely approved by Dynasty Training of Dynasty Training. If you believe you can reach out to us at firstname.lastname@example.org.
RETREATS REFUND POLICY
Thank you for choosing teamdynastytraining.com for your retreat experience. We understand that sometimes plans change, and we aim to accommodate your needs. Please review our refund policy below to understand the terms and conditions related to cancellations and refunds.
24-Hour Refund Policy
If you decide to cancel your booking within 24 hours from the time of purchase, you are entitled to a full 100% refund of the purchase price.
50% Refund Policy
Attendees can request a 50% refund up until 30 days prior to the start date. Our Isla Mujeres retreat is scheduled to start on January 30, 2024. This means that if you decide to cancel your booking for the Isla Mujeres retreat, you are eligible for a 50% refund as long as the cancellation is made on or before December 31, 2023. Any cancellations made after this date will not be eligible for the 50% refund.
Transfer of Booking
We understand that unforeseen circumstances can arise. If you are unable to attend the retreat, you have the option to transfer your booking to someone else. Please inform us in advance if you wish to transfer your slot. Once we receive the necessary details of the new attendee, we will honor the transferred booking. This allows you the flexibility to sell or gift your slot to someone else if you cannot attend.
Forfeiture of Payment
Please be advised that if you fail to meet the requirements specified in each term and condition of our Refund Policy, you will forfeit your payment. This means that if your cancellation or request does not fall under any of the rules mentioned above, you will not be eligible for a refund, and the payment made will not be returned. We encourage all our customers to thoroughly review and understand our Refund Policy to avoid any misunderstandings or disappointments.
How to Request a Refund or Transfer
To request a refund or transfer your booking, please contact our customer service team at email@example.com. Ensure you provide all necessary details to expedite the process.
Agreement to Refund Policy
By making a purchase on teamdynastytraining.com, you acknowledge and agree to our Refund Policy as outlined above. This policy is binding and enforceable by law. Any disputes or claims related to refunds will be governed by this policy and any applicable local laws and regulations. It is your responsibility to read and understand this policy before making a purchase. If you have any questions or require clarification on any aspect of this policy, please contact us before finalizing your purchase.
We value your trust and commitment to our services. Our primary goal is to ensure you have a seamless experience with us, even if your plans change. If you have any questions or concerns regarding our refund policy, please don't hesitate to reach out.